Your SmartBill subscription
This is your business’s subscription to SmartBill. Payments your own customers make to you are in Payments.
Choose the screen you use for SmartBill:
- Open the account menu and choose Usage & billing.
- Review the current plan and active features.
- If a feature is missing, check the options displayed on this screen.
- For subscription invoices, open the billing invoices section in Settings.
- Tap the account picture and choose Usage & billing.
- Scroll to the plan details and active features.
- Make a change only after reviewing the displayed details and price.
Options depend on your access and subscription status. If an action directs you to support or is unavailable, contact support from your account; do not assume the change has taken effect.
If the payment page cannot open
Link to section: If the payment page cannot openIf billing details are rejected, the message includes the specific reason. If the subscription billing phone is missing, enter a valid mobile number in the business details and try choosing the plan again. The missing billing phone is filled from the current business phone on the next attempt. If an existing billing phone is invalid, contact support and include the error message so they can correct the subscription billing profile; changing the business phone does not replace an existing billing phone. Also contact support if the message remains after filling a missing phone.